The client is one of a leading technology group in South Korea with a complex logistic platform operating across 65 countries In order to satisfy their end-users, the client requires an offshore vendor to tackle two pressing issues:
– Maintain and enhance existing modules
– Develop new and innovative features
Because of such a vast scope of work, our partner demanded a dedicated team of over 50 certified engineers with at least 3 years of experience.
Solutions & Results
We not only ensured the required technical expertise and experience of the engineers but also equipped them with the knowledge of the client’s industry through a course on logistics with certification. In addition, to eliminate any misunderstanding, our team included 3 Korean-speaking comtors to help us coordinate with the customer. By now, the project has completed 2 phases with a 100/100 satisfaction score from the client and further expansion to be expected.